Friday, April 27, 2007

Bought Product Reviews FAQ

Below you will find some of the more Frequently Asked Questions (FAQ) for our site. If you have a question please post a comment and we may add it to the list.


Advertising Policies
(We put this section at the top because these are the most frequently asked questions.)

Q: “I have a product that I would love you to review. How much does a review cost?”

A: Bought Product Reviews does not accept money for reviews. We do not engage in pay per post reviews. The Bought in Bought Product Reviews stands for the fact that unless otherwise stated we have bought the product reviewed. While we are interested in trying new products we will not run a review just because we got something free. We also take as much time as needed to write a review.

Q: Can I advertise on your site?

A: Not at the moment. Bought Product Reviews may in the future contain advertising. If it does any proceeds will go toward improving the reviews via better equipment. Right now we would really like to get a good digital camera that would allow us to do video reviews. Ads will be handled by an outside network like Google Adwords and will have no influence on what gets reviewed.


Reviews

Q: What is your review process?

A: Products go through at least five steps before a review appears on Bought Product Reviews.
  1. We buy the product and capture all the advertising claims.
  2. We use the product and document how it preformed.
  3. We then photograph the actual product(s) we have used.
  4. We compare what the initial claims were to how the product actually preformed.
  5. We take all the observations and opinions and consolidate them into a review. We also include information on the seller and the product packaging. We then come up with a rating that all the reviewers can agree on. Where differences of opinion occur we list these at the bottom of the review or give a separate score for each reviewer.
Q: Why do you take so long to post reviews? Why do you post follow up reviews?

A: Our team is very busy. When not reviewing products we are working and living our lives. Our staff is passionate about product reviews but at the end of the day this is a hobby not a business venture. Other causes for slowness in the review process are ...
  • extensive time using and testing the products
  • co-ordination of the observations and time to come up with an agreed upon rating
  • product photograph shoots (we still use film rather than a digital camera)
  • background checks on the author or manufacturer (if differences arise we investigate them)
  • dealing with comment spam and hate mail

Comments

We love to receive feedback on reviews. As much as we have tested things we want to know how your experience went. Keep your post relevant to the product under review and there is a very good chance it will be posted.

Q: “I submitted a comment but you didn't post it. Why?”

A: Comments are moderated but posted in their entirety. Some of the reviewers have in the past fallen victim to comment edits on other sites. Our agreed upon policy for comments is that it's better not to allow a comment that has serious issues than try to edit it. Some of these issues include ...
  • affiliates of products trying to white wash negative reviews while adding nothing to the actual review
  • posting the same or similar comments that were rejected before
  • poor spelling and grammar and a lack of time taken to edit before posting
  • consumers on a mission to ruin the rep of sellers, authors and manufacturers
  • we investigate all posts and post claims this takes time
  • congratulatory posts like this one “Great review. You saved me money and I thank you.” We do forward these to the reviewers involved but never post them. While we love the praise we don't think posts like these really relate to product under review.

Trivia

Q: So what's the real story behind the name of the blog.

A: Back in January of 2005 one of the contributers got tired of typing “Review of ProductName” into search engines and getting sales letters, eBay listings, advertisements and spammy forum posts as the top listing. He said there must be a better way. He decided to create his own site and with a few acquaintances write product reviews of things they had used that people could trust.

Unfortunately he grew busy as business increased and the site was put on indefinite hold. It was not until late December of 2006 while working on writing for a clients website that he remembered the idea. Later while listening to a podcast he heard the hosts joking about the abysmal nature of the average review site. One of them said “their reviews read so much like ads they should call put paid in front of every one of their 'reviews'” we liked the double meaning so it became the title.

Q: Is it true that your experience with a seller cause you to start the site before the June 2007 launch date?

A: Yes. While dealing with the author of a software product marketed to copywriters we felt the need to expose what came down to a complete failure to ship what he advertised and we paid for.

Last update Sat, April 28, 2007

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